THIS IS SERVICE DESIGN THINKING. Basics - Tools - Casesー領域横断的アプローチによるビジネスモデルの設計 - Marc Stickdorn; Jakob Schneider; Yoko Goji; Atsushi Hasegawa; Masanao Takeyama; Kotaro Watanabe: 9784861008528 - AbeBooks
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This Is Service Design Thinking: Basics, Tools, Cases - Stickdorn, Mark: 9789063692797 - AbeBooks
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